Job Details

Position Summary

The Technology Assistant supports the daily operations of the Advanced Technologies computer labs at Pratt Institute. This role provides students with real-world experience working in a high-tech environment with tools such as AI applications, VR headsets, robotic arms, and other emerging technologies. Technology Assistants help ensure labs are accessible, professional, and fully operational, while offering courteous and knowledgeable support to lab users.

Key Responsibilities

• Greet and assist all lab visitors in a professional and welcoming manner.

• Perform daily equipment and environment checks (projectors, computers, cables, temperature, cleanliness).

• Report damaged or malfunctioning equipment through the lab’s ticketing system.

• Maintain the cleanliness and organization of lab spaces, including whiteboards and shared surfaces.

• Restock lab supplies such as markers, batteries, and cleaners.

• Support users with login issues and general troubleshooting.

• Wipe down keyboards, mice, and workstations regularly.

• Communicate effectively using Slack, email, and shared task tools.

• Relay ongoing issues to the next shift and keep management informed, always.
  
  Work Schedule

  This is a part-time, on-campus position. Scheduling is based on lab needs and student availability.

  Professional Growth

  Technology Assistants gain experience in real lab environments, access to emerging technologies, and opportunities to build technical and interpersonal skills that support future academic or professional endeavors.

   

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  To Apply

  To be considered for the job, you must apply online AND contact the manager of the location you'd like to work in.
  (In-person visits are preferable - Zoom friendly)

• Engineering Computer Lab: (JC) Juan Carlos Sandoval - Jsandova@pratt.edu - 718-636-3724 - Engineering Rm 208 
• Foundation Media Lab: Madeline Youngberg - Myoungbe@pratt.edu  - 718-636-4466 - Main Room 304
• Higgins Hall Computer Lab: Juan De La Hoz - Jdelahoz@pratt.edu - 718-399-4310 - Higgins Hall North Rm 306
• Machinery Computer Lab: Ken Bai - Ybai9@pratt.edu - 718-687-5440 - Machinery Rm 106
• Associate Director: Eli Ceballos - Eceball2@pratt.edu - 718-636-3438 - Engineering Rm 208-A